Testimonials about Van Products
Great Customer Service. Excellent Products. Great wheelchair accessible automobiles. – Mary Bolin
Can’t tell you enough how blessed I am to be a customer of Orthopedic Service Company and Van Products! I have been going there for 45 years (since age 8) and they have provided me with excellent sales and service on my braces, crutches, wheelchairs, portable ramps, car hand controls and Braun Chair Topper (wheelchair carrier) since day one. Since the days of Mr. Bill Wendt, Sr. (Founder) to Mr. Tim Harrell (current owner), the entire staff could not be any nicer and helpful. They treat all of their customers as Priority One! A BIG Thank You to all of them! – Kevin Powell
My name is Susie Beyer and I have been a van rental customer now for the last 9 months or so. I need a van every couple of months to take my mom on day outings to give her a break from her nursing home.
My mom is one of only about 5 residents in her entire facility that has mental faculties intact. Unfortunately, her legs don’t work because of post-polio syndrome. It has been very hard for both mom and our family to accept that she will live out the rest of her days in a nursing home. I googled wheelchair accessible van rentals and found your company.
I can’t tell you how glad I am that Van Products has been there for us! From my first interaction with Parker, I felt completely comfortable and knew this was a company I could trust. He has helped me each time I’ve rented (total of 4-5 times now), and the process has gone seamlessly. Van Products have enabled my mother to be able to leave her facility and go on day trips / passes when this was not possible before. She can see extended family and friends, attend family reunions, go out to eat, sometimes just go to Walmart! But it allows her to feel like she’s part of the outside world again, even if only for a few hours.
Nicole at the front desk is also helpful, professional and helps me in Parker’s absence if I happen to come to pick up the keys at a time that Parker is not available. I wanted to be sure I told you about both of these employees, because they are the employees on the front line that present a wonderful image of Van Products to the public.
Again, thank you and please pass that on to Parker and Nicole. I will be renting again soon! – Susie Beyer
They installed my insulation quickly and efficiently, even though it was an afterthought. I drove it for a day and noticed how awfully loud, and that I couldn’t hear myself think, let alone answer a phone call.The rest of my order they performed to perfection. Well done, staff! If I need anything else, I’ll be coming back to you! – Linda McKenzie
Great company and superior products – Ronald McKenzie
Excellent customer service and friendly staff. Took them a couple of tries to fix the problem in my case, but that happens sometimes. Will continue giving them my business. – J.D
Great customer service! – Sue Jones
These guys are the best, always take care of my needs and am treated with respect and a smile. Also Orthopedic service co, (same location, different compay) has the best service department around. If you have a wheelchair that need fixing, bring it to Sean, no one does it better!!!!! – Sean Dinegar
Stopped in today to pick up a part. Wasn’t there for long but everyone who I encountered went out of their way to speak to me. Honestly it made me feel great. Paul answered all questions that I had and was very knowledgeable. My first visit to vanproducts was extremely pleasant. – Salim Cook
Everyone at Van Products is helpful, polite, and knowledgeable. They are a pleasure to do business with! – Matt Cox
Van Products on one end of the building will fit you with a prosthesis, on the other end put you in a handicap van with ramps and lifts and also assist you with the insurance paper work needed. A one stop shop for life. – Craig Watts
Recently carried my Caravan to them because the automatic door was anything but automatic these days. They were upfront about any possible problems and did a great job with the repair.Van door is better now then when the original conversion was done. Also forgot to mention the bill was lower when I picked it up than originally estimated. – Cody Lee
They are great came and got our van fixed it and brought it back . So grateful. My husband and I are handicap so it was great that they did this – Suzanne Jablonski
Van Products installed all the adaptive equipment in my Conversion Van. It has been a pleasure to have professional, quality people working on my equipment. By far the best wheelchair van company I’ve ever dealt with. – Edward Mays
Rented a van recently in Wilmington for my grandmother. Amazing wonderful people. Thankful a company like this exists. – Kathleen Kristen Wnuk
Terrific folks to work with…great service! They provide a wonderful service – Lynn Reese Marcom
We’d like to say Thank You to your staff for being so patient with us as we worked out the details for new stair lift. My wife and I are able to enjoy our den upstairs again. – Jerry S.
